• +27 11 848 6229
  • Block L South, Central Park, 400 16th Road, Randjespark, Midrand, 1685
  • sales@4levels.co.za

Support services to keep your business up

Benefit from the knowledge of an experienced support team and get your end users up to speed.

Worry-free fixed price

The pricing of your end user support agreement will be fixed based on the number of tickets created by your staff.

Why choose 4levels Solutions

Customer-centric solutions for better business.

Ticketing management

Your end users get access to our plateform where they can add questions, exchange with our experts and follow-up the status of their ticket.

Remote support

Our system engineers take over the control of your end users’ computers to check settings and fix issues in real time.

Maintenance tasks

Upgrading Operating Systems and/or other software that runs on your end users computers can be left in the hands of our system engineers.

License management

Are you sure all your end users are running legally compliant software on their workstations? Our end user support team can keep an eye on it and act proactively if needed.